Employment law attorney Mike Maslanka of Dallas takes a look at the chapter on having difficult conversations with employees from As We Speak: How to Make Your Point and Have It Stick by Peter Meyers and Shann Nix.
Previously, I wrote about As We Speak: How to Make Your Point and Have It Stick by Peter Meyers and Shann Nix, but it’s so good, I thought it deserved revisiting. There is a great chapter on conducting conversations with employees, and I wanted to tell you about it. They call it “Bridges to Dialogue.” It’s essentially a step-by-step process on dealing with employee issues. First, the authors advise you to define your outcome. They write that you should tell yourself that by the end of a conversation with an employee, the employee will do “X” or you will be on the road to “X.”