Tag: Empathy

Faces of HR: SurveyMonkey’s CDIO on Accountability, Alignment, and Authenticity

With Black History Month well underway, we’re continuing our celebration of black professionals and their contributions to and achievements in the field of HR. For this edition of Faces of HR, we give flowers to Antoine Andrews, Chief Diversity and Social Impact Officer (CDIO) at SurveyMonkey, a global leader in survey software. Andrews joined SurveyMonkey […]

5 Crucial Skills You’ll Gain When You Work Toward Understanding Marginalized Employees

“How we show up with others is really a reflection of how we view ourselves.” My grandmother used to offer this piece of wisdom, and as we think about our diversity advocacy, it is worth remembering that our equity and belonging work is not about saving others as much as it is about growing and […]

Faces of HR: Shannon Duvall on Emotional Resilience and Forward-Thinking

Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]

CEOs Need Another Kind of Workout: Building Their Empathy Muscle

The COVID-19 pandemic ushered in an era of more worker flexibility and more understanding shown to them by some employers. But as society returned to near normal, the empathetic trend waned. Many employees were commanded to come back to the office against their wishes, and millions joined the Great Resignation. Research shows some CEOs and […]

Empathy from Leaders Lifts Company Performance and Helps During Layoffs

Whenever there are mass layoffs, organizational PR teams scramble to find a spin on the announcements. HR professionals fumble the exit planning. Leaders butcher the communication. It is bound to happen. What I wish we would do more of is think about how organizational culture can lead to improved performance and perhaps help us avoid […]

Faces of HR: Holly Grogan Talks Building Empowered Teams, Positive Workspaces & Leading with Empathy

For more than 20 years, Holly Grogan has worked in a myriad of Human Resources (HR) roles with the goal of driving growth and profitability through strategic employee initiatives. While her first job out of undergrad was in recruiting, Grogan has spent majority of her career specializing in creating and building HR and talent strategies […]

SHRM 2022 Recap: HR’s New Role in the World of Work

The Society for Human Resource Management (SHRM) hosted its annual conference and expo in New Orleans June 12–15. HR professionals, executives, managers, and students gathered from all over the country to connect and learn together. Over 200 sessions provided expert industry insight on recruiting, career growth, HR technology, diversity and inclusion strategies, leadership skills, and […]

learning

Why Meaningful Learning Can Yield Meaningful Results

In 2022, with the average employee focusing on any 1 task for just 3 minutes, employers must find ways to make information fresh and fun and steer away from the traditional dry lectures and draining assessments. Additionally, in a recent study, nearly 55% of respondents indicated that a people strategy with a solid training process […]

Top Trends Shaping the 2022 Workplace

It’s fair to say that the workplace we once knew is gone. As we transition to a new kind of normal, many changes are gaining traction while replacing the traditional work environment. In my role counseling executive leaders for Vaya Group’s corporate clients, I’ve started to notice some emerging workplace trends that will continue to […]

The Role of Empathy in Leadership: Employees Demand It, Leaders Must Live It

Most people don’t know how to truly understand someone else’s point of view without letting their own thoughts and emotions get in the way. Some leaders are guilty of this, often sitting in their own place of judgment rather than using empathy as the bridge to understanding and connection. Empathy is about taking time to […]