Effective decision making requires two brain systems

April 24, 2017 0 COMMENTS

Human Brain Lobes on Blackboardby Dan Oswald

As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman.

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A little compassion would have gone a long way for United Airlines

April 17, 2017 3 COMMENTS

Seat Rows inside an Airplaneby Dan Oswald

Imagine you own a restaurant. It’s a small, cozy place that caters to families and has a great reputation not only for the food but also for the atmosphere. One evening, a customer comes in and orders that night’s special. When his entrée arrives, he takes issue first with the temperature and then with the taste of the dish. Having already served it to dozens of other patrons already this evening, your staff is both surprised and skeptical. After they apologize and offer his dinner for free, the customer continues to complain loudly, becoming the focal point of the entire restaurant.

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Learn great leadership skills from the pros

April 10, 2017 1 COMMENTS

Competitive Edgeby Dan Oswald

The other day, an adviser I work with who provides me with organizational development counsel sent me an e-mail. It caught my attention, not just because he sent it on a Sunday morning, which isn’t the norm, but because of what it contained. The sender has been providing advice and counsel to leaders for nearly 25 years, and he had decided to share with me a few of the leadership principles he has collected during that time.

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‘Culture of help’ benefits the company and the individual

April 03, 2017 1 COMMENTS

Group of office workers gathered around one workstationby Dan Oswald

Early in my publishing career, I took the “assist” part of my editorial assistant job quite literally, and I would volunteer for nearly every task lobbed at my team by our publisher. After one meeting in which I offered to take on a particularly tedious project, a senior colleague stopped by my cube to offer advice. “You need to stop volunteering for things,” she urged. “You’ll burn out, and then you’ll regret offering to help so much.”

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Uber says it’s time to stop tolerating ‘brilliant jerks’

March 27, 2017 2 COMMENTS

Businessman yellingby Dan Oswald

How much are you willing to put up with from a talented employee? That’s a question that, as a manager, you’re bound to face sooner or later. It’s a question the Uber board of directors is faced with right now.

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Predicting success is hard

March 20, 2017 2 COMMENTS

Basketball player with ballby Dan Oswald

How good are you at picking winners? If you’re one of the 70 million Americans who filled out a bracket for the NCAA men’s basketball tournament, you probably have a sense of how hard it is to predict success.

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Nurture employees’ passion to achieve success

March 13, 2017 0 COMMENTS

by Dan Oswald

Life is too short to do something you hate. It’s a simple statement that’s hard to dispute, but shouldn’t all of us expect more than not to hate what we do? I think so.  Do what you love

It isn’t enough not to hate your job. Most of us will spend more than 10,000 days at work during our lifetime. That’s more than 80,000 hours of work and a lot of time to spend doing something you don’t enjoy. If you really want to be happy in life, find something you love to do.

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You can’t lead if others aren’t willing to follow

February 20, 2017 2 COMMENTS

Businessman addressing collegues around tableby Dan Oswald

What makes a great leader? That question has spurned endless debate and discussion for centuries. In business, we strive to identify those with strong leadership skills and put them in positions where they can lead others.

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Optimism is a powerful tool in overcoming adversity in the workplace

February 13, 2017 2 COMMENTS

Think positive writing on white napkinThis week’s Oswald Letter is a guest post from Elizabeth Petersen, BLR’s executive vice president of strategy and revenue.

by Elizabeth Petersen

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Leadership lessons from New England Patriots

February 06, 2017 0 COMMENTS

Gillette Stadium One Direction Concertby Dan Oswald

Sunday night, the New England Patriots defeated the Atlanta Falcons in the greatest comeback in the Super Bowl’s 51-year history. None of us should have been surprised. The Patriots have had more success in this millennium than any of the other 31 teams in the NFL. Since head coach Bill Belichick and quarterback Tom Brady joined the team in 2000, the Patriots have accomplished the following: read more…

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