Good company culture is essential to a business’ success

August 21, 2017 1 COMMENTS

Business People Meeting Corporate Digital Device Connection Concby Dan Oswald

“Culture eats strategy for breakfast.” It’s a statement attributed to Peter Drucker, the famed management guru, and a concept that many business leaders ascribe to. I like to quote it, and I want to believe it, but is it true?

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Learning a lesson in fostering great workers from Google

December 01, 2014 1 COMMENTS

Googleby Dan Oswald

I often talk about the characteristics of the people with whom I want to work. In their book How Google Works, Eric Schmidt and Jonathan Rosenberg talk about the type of people they had at Google. And the two of them should know—Schmidt is the executive chairman and ex-CEO, and Rosenberg is a former SVP of products. Both came to Google after its founding and had to adapt to an existing culture that was very particular and reflected the principles of the founders.

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Politics and religion aside, Truett Cathy still great example of servant leader

October 06, 2014 13 COMMENTS

Leadership3by Dan Oswald

I recently wrote about servant leadership, mentioning that it has long been a concept that intrigues me. I used as an example—in part because of his recent passing—Truett Cathy, the founder of Chick-fil-A. My choice for an example wasn’t universally embraced by those who read the entry. Many of the negative comments I received about the article referenced either Cathy’s politics or his religious beliefs. I had written about neither.

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Chick-fil-A founder was embodiment of servant leader philosophy

September 15, 2014 7 COMMENTS

Chickfilaby Dan Oswald

I’ve been thinking a lot lately about the phrase “servant leadership.”

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Which came first—the people or the culture?

February 18, 2013 0 COMMENTS

There is a lot written about the advantages of chemistry and great company culture, but what really are those things? A company is a social organization with rules that govern the relationships between people and among groups. There is a division of activity, and there is agreement regarding certain obligations of the various parties. This is true of all companies. So what causes one to have a culture that is superior to that of another?

In the end, it all comes down to the people. I have often said that the quality of the experience is equal to the quality of the people involved. Associate with high-quality individuals, and you are much more likely to have a positive experience. That’s true in business as much as in any endeavor you undertake.

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Who is it really all about?

January 28, 2013 2 COMMENTS

by Dan Oswald

What’s your favorite subject? For many people it’s me. I don’t mean me; I mean them. To them, me is them. Got it?

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The ‘Flip Side’ of Mr. Naysayer

August 15, 2011 2 COMMENTS

After last week’s post I received an email from a reader who had a suggestion:

You need to write about the “flip side” of Mr. Naysayer.

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4 Tips for Dealing with Mr. Naysayer

August 08, 2011 2 COMMENTS

The other day a colleague shared this Dilbert cartoon with me:

Dilbert cartoon strip

My initial reaction was that the message of this cartoon sums up the way the two parties in Washington, D.C. approach one another. ” Everything you said is right, but I have a reflexive urge to disagree with you.” Sounds very much like something a Republican might say to a Democrat or vice versa.

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4 Tips from Google CEO Larry Page’s Playbook

April 08, 2011 1 COMMENTS

Recently, Google Inc. cofounder Larry Page reclaimed the role of chief executive at the Internet company. I really wasn’t surprised when I read that one of Page’s priorities was to cut through the bureaucracy at Google. I’ve worked with and for enough entrepreneurs to know that they prize a nimble and fast-moving approach to business where new ideas can take hold quickly and be tested.

But one must keep in mind that Google has 24,000 employees. So while Page’s goal is a noble undertaking, it won’t be easy. Here are some of the things he is trying in an effort to make Google act more like a start-up. They might be things you can do in your organization or department to increase the pace.

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Corporate Culture Done Right: Southwest Airlines

November 29, 2009 2 COMMENTS

A colleague recently passed along a column written by Southwest Airlines CEO Gary Kelly, which first appeared in the airline’s “Spirit Magazine.” The title of the piece was “Culture Done Differently.” In it, Mr. Kelly explains that at Southwest they try to keep their culture “supportive, active and fun.”

If you’ve ever flown on Southwest, you’ll know that not only do they talk the talk, but they walk the walk. Southwest’s company culture is not only reflected in its policies, but it oozes out from every employee.

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