Effective decision making requires two brain systems

April 24, 2017 - by: admin 0 COMMENTS

Human Brain Lobes on Blackboardby Dan Oswald

As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman.

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A little compassion would have gone a long way for United Airlines

April 17, 2017 - by: Dan Oswald 3 COMMENTS

Seat Rows inside an Airplaneby Dan Oswald

Imagine you own a restaurant. It’s a small, cozy place that caters to families and has a great reputation not only for the food but also for the atmosphere. One evening, a customer comes in and orders that night’s special. When his entrée arrives, he takes issue first with the temperature and then with the taste of the dish. Having already served it to dozens of other patrons already this evening, your staff is both surprised and skeptical. After they apologize and offer his dinner for free, the customer continues to complain loudly, becoming the focal point of the entire restaurant.

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‘Culture of help’ benefits the company and the individual

April 03, 2017 - by: Dan Oswald 1 COMMENTS

Group of office workers gathered around one workstationby Dan Oswald

Early in my publishing career, I took the “assist” part of my editorial assistant job quite literally, and I would volunteer for nearly every task lobbed at my team by our publisher. After one meeting in which I offered to take on a particularly tedious project, a senior colleague stopped by my cube to offer advice. “You need to stop volunteering for things,” she urged. “You’ll burn out, and then you’ll regret offering to help so much.”

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Uber says it’s time to stop tolerating ‘brilliant jerks’

March 27, 2017 - by: Dan Oswald 2 COMMENTS

Businessman yellingby Dan Oswald

How much are you willing to put up with from a talented employee? That’s a question that, as a manager, you’re bound to face sooner or later. It’s a question the Uber board of directors is faced with right now.

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Predicting success is hard

March 20, 2017 - by: Dan Oswald 2 COMMENTS

Basketball player with ballby Dan Oswald

How good are you at picking winners? If you’re one of the 70 million Americans who filled out a bracket for the NCAA men’s basketball tournament, you probably have a sense of how hard it is to predict success.

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Nurture employees’ passion to achieve success

March 13, 2017 - by: Dan Oswald 0 COMMENTS

by Dan Oswald

Life is too short to do something you hate. It’s a simple statement that’s hard to dispute, but shouldn’t all of us expect more than not to hate what we do? I think so.  Do what you love

It isn’t enough not to hate your job. Most of us will spend more than 10,000 days at work during our lifetime. That’s more than 80,000 hours of work and a lot of time to spend doing something you don’t enjoy. If you really want to be happy in life, find something you love to do.

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Which three fictional characters best describe you?

February 27, 2017 - by: Dan Oswald 0 COMMENTS

They rely on their ability to function as a teamThis week’s Oswald Letter is a guest post from Elizabeth Petersen, Simplify Compliance’s executive vice president of strategy and revenue.

by Elizabeth Petersen

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How to win by losing strategically

December 05, 2016 - by: Dan Oswald 1 COMMENTS

Girls rallying before a rugby gameby Elizabeth Petersen

This contribution is the second in a two-part series from BLR Executive Vice President Elizabeth Petersen about business lessons learned through sports.

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Hottest gift this holiday season? Work-life balance

November 28, 2016 - by: Dan Oswald 0 COMMENTS

White Christmas gift with red ribbonby Dan Oswald

Thanksgiving is behind us, and the holidays are in full swing. Most of us feel busier than ever this time of year. With parties to attend, gifts to buy, and anticipated travel for the holidays, there certainly is a lot going on. How do we find time to get everything done and still do our jobs?

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Has your work become . . . well, work?

October 10, 2016 - by: Dan Oswald 0 COMMENTS

I love my work on blackboardby Dan Oswald

What is it you really love to do? Sometimes we lose sight of that and end up settling for something much less.

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