As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman.
Imagine you own a restaurant. It’s a small, cozy place that caters to families and has a great reputation not only for the food but also for the atmosphere. One evening, a customer comes in and orders that night’s special. When his entrée arrives, he takes issue first with the temperature and then with the taste of the dish. Having already served it to dozens of other patrons already this evening, your staff is both surprised and skeptical. After they apologize and offer his dinner for free, the customer continues to complain loudly, becoming the focal point of the entire restaurant.
Early in my publishing career, I took the “assist” part of my editorial assistant job quite literally, and I would volunteer for nearly every task lobbed at my team by our publisher. After one meeting in which I offered to take on a particularly tedious project, a senior colleague stopped by my cube to offer advice. “You need to stop volunteering for things,” she urged. “You’ll burn out, and then you’ll regret offering to help so much.”
How much are you willing to put up with from a talented employee? That’s a question that, as a manager, you’re bound to face sooner or later. It’s a question the Uber board of directors is faced with right now.
How good are you at picking winners? If you’re one of the 70 million Americans who filled out a bracket for the NCAA men’s basketball tournament, you probably have a sense of how hard it is to predict success.
by Dan Oswald
It isn’t enough not to hate your job. Most of us will spend more than 10,000 days at work during our lifetime. That’s more than 80,000 hours of work and a lot of time to spend doing something you don’t enjoy. If you really want to be happy in life, find something you love to do.
by Elizabeth Petersen
This contribution is the second in a two-part series from BLR Executive Vice President Elizabeth Petersen about business lessons learned through sports.
Thanksgiving is behind us, and the holidays are in full swing. Most of us feel busier than ever this time of year. With parties to attend, gifts to buy, and anticipated travel for the holidays, there certainly is a lot going on. How do we find time to get everything done and still do our jobs?
What is it you really love to do? Sometimes we lose sight of that and end up settling for something much less.