Recent visit to Apple Store raises questions about the company’s customer service

June 12, 2017 - by: Dan Oswald 4 COMMENTS

Angry young menby Dan Oswald

I recently had an experience that made me wonder, can a company become arrogant? We’ve all met arrogant people, but can a company be haughty or egotistical?

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Preds are on the power play! 4 lessons for creating ‘incredible’ work culture

June 05, 2017 - by: Dan Oswald 1 COMMENTS

HOCKEYHOCKEYPredFlagby Dan Oswald

You may have noticed that the Nashville Predators are playing in the Stanley Cup Final. Probably not a big deal to many, but it certainly is here in Nashville. This city is afflicted with Predators fever.

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President Trump’s growing pains could benefit from business lessons

May 22, 2017 - by: Dan Oswald 3 COMMENTS

Donald Trump and Governor Mike Penceby Dan Oswald

If he has learned one lesson in his four months as president, Donald Trump has certainly discovered that the scrutiny he receives as the “leader of the free world” and one of the most powerful people in the world is much greater than anything he has experienced previously. President Trump, long known for his publicity-seeking ways before he took office, has to be wishing for a few quiet days without attention. Unfortunately, that’s not in the cards for him for the foreseeable future.

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Effective decision making requires two brain systems

April 24, 2017 - by: admin 0 COMMENTS

Human Brain Lobes on Blackboardby Dan Oswald

As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman.

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Uber says it’s time to stop tolerating ‘brilliant jerks’

March 27, 2017 - by: Dan Oswald 2 COMMENTS

Businessman yellingby Dan Oswald

How much are you willing to put up with from a talented employee? That’s a question that, as a manager, you’re bound to face sooner or later. It’s a question the Uber board of directors is faced with right now.

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You can’t lead if others aren’t willing to follow

February 20, 2017 - by: Dan Oswald 2 COMMENTS

Businessman addressing collegues around tableby Dan Oswald

What makes a great leader? That question has spurned endless debate and discussion for centuries. In business, we strive to identify those with strong leadership skills and put them in positions where they can lead others.

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Optimism is a powerful tool in overcoming adversity in the workplace

February 13, 2017 - by: Dan Oswald 2 COMMENTS

Think positive writing on white napkinThis week’s Oswald Letter is a guest post from Elizabeth Petersen, BLR’s executive vice president of strategy and revenue.

by Elizabeth Petersen

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Ensure your team is working together for a common goal

January 23, 2017 - by: Dan Oswald 2 COMMENTS

Team Teamwork Meeting Success Happiness Conceptby Dan Oswald

Our newly inaugurated president is in the midst of selecting the team he will work with to achieve his vision for our country. And while, in his case, many of those selections will require congressional approval, they are nonetheless his choices.

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Simplify Compliance executives share their leadership resolutions for 2017

January 16, 2017 - by: Dan Oswald 1 COMMENTS

Meeting Discussion Talking Sharing Ideas Conceptby Dan Oswald

Last month, BLR was involved in a merger that resulted in a new company with four business units being established. The combined company, Simplify Compliance, serves HR, safety, and environmental professionals as well as the healthcare, telecommunications, and financial services industries.

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Long-term success requires looking beyond just the results

January 09, 2017 - by: Dan Oswald 0 COMMENTS

Business handshake and business peopleby Dan Oswald

There’s an old story that goes like this: A man walks into a bar and asks the bartender for a glass of water. Instead, the bartender pulls out a shotgun and fires a shot, just missing the man. Satisfied, the man places a nice tip on the bar, turns, and walks out.

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