Thank those who helped you dream big, and then pay it forward

November 23, 2015 - by: Dan Oswald 0 COMMENTS

Colleagues shaking handsby Dan Oswald

Have you ever had someone encourage you to dream big? Someone who said you could be anything you wanted to be? Maybe you were lucky enough to have a parent or grandparent who convinced you that there are no limits. Or maybe a teacher or coach inspired you to consider opportunities that otherwise might have seemed beyond your grasp. It even may have been a boss or mentor early in your career who helped you see what you were truly capable of.

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6 important ways to avoid playing the blame game

November 16, 2015 - by: Dan Oswald 1 COMMENTS

Blameby Dan Oswald

When the going gets tough, how long does it take for someone to ask, “Who’s to blame for this mess?” Unfortunately, the answer is not very long. We live in a world in which everyone wants to place blame.

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True change starts with the person you see in the mirror

November 09, 2015 - by: Dan Oswald 1 COMMENTS

Looking at himselfby Dan Oswald

In 1987, Michael Jackson released a song titled “Man in the Mirror.” The theme of the song is clear: If you want the world to be different, if you want it to be a better place, the change needs to start with you—the person in the mirror. The song included the lines, “I’m starting with the man in the mirror. I’m asking him to change his ways. . . . If you want to make the world a better place, take a look at yourself, and then make a change.”

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Success rarely comes overnight—or from just one person

October 26, 2015 - by: Dan Oswald 2 COMMENTS

Facebook share priceby Dan Oswald

We live in a world of “What have you done for me lately?” And when we say “lately,” we mean today or this week. Our society suffers from an acute case of instant gratificationitis. Wall Street wants to see a return on its investment—now! It’s not necessarily concerned about seeing a company being built for the long haul. I bought the stock yesterday; what’s it worth today? Sports fans want to see their team win now. It doesn’t matter if the coach inherited a team with a losing record in desperate need of an overhaul—can you win today? It’s the only thing that matters to impatient fans.

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When the stakes are high, the whole team must work to get the win

October 19, 2015 - by: Dan Oswald 3 COMMENTS

Baseball and Glove on blackby Dan Oswald

It’s October, which means it’s time for the baseball playoffs. Usually at this time of year, I watch with casual interest as the best teams in the game eliminate one another until the World Series champion is crowned. But not this year. This year, my beloved Chicago Cubs are in the playoffs. They have my full attention. And after winning the wild card playoff against the Pirates and taking the divisional playoff series from their rival St. Louis Cardinals, the Cubs are deeper in playoffs than they’ve been in over a decade. Is this year the first time since 1945 that they’ll make it to the World Series?

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Smell the roses: Focus on your career’s journey, not the destination

October 12, 2015 - by: Dan Oswald 0 COMMENTS

Journeyby Dan Oswald

For each of us, our career is a journey. It can take us many places. We may change locations, employers, or even professions. And each experience we have along the way provides us with knowledge we can use at some point in the future—what to do differently or what not to do. Every experience gives us something we can use if we pay attention and really want to learn.

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Make the world a better place by focusing on and sharing good deeds

October 05, 2015 - by: Dan Oswald 5 COMMENTS

Helpby Dan Oswald

In the 2000 movie Pay It Forward, a seventh grade social studies teacher gives his students an assignment to create and put into action a plan that will change the world for the better. Young Trevor McKinney, played by Haley Joel Osment, comes up with a plan in which the recipient of a good deed performs a good deed for three other people rather than for the person who did the original good deed. The plan, which was seen as overly ambitious and probably a bit naive, begins to work as Trevor commits himself to doing three good deeds and telling the people he has helped to “pay it forward.”

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The 3 essential behaviors I look for in my team members

September 28, 2015 - by: admin 1 COMMENTS

Group of Business People Meeting About Teamworkby Dan Oswald

A few weeks ago, our company held its annual strategic planning session. In a meeting of our executive team, a consultant we work with shared an insight that I want to pass along. What did he say that I found so profound? He told us that successful leaders “make it clear which behaviors are most valued by the organization.”

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What does Hertz have against Grandma?

September 21, 2015 - by: Dan Oswald 19 COMMENTS

violence in customer serviceby Dan Oswald

Last week, my wife’s grandmother passed away at 98 years of age. She was a special lady who remained alert and curious until her last days. She was active on Facebook, keeping up with her great-grandchildren’s lives.

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View your mistakes as a learning opportunity, not as a failure

August 31, 2015 - by: Dan Oswald 2 COMMENTS

International  business teamby Dan Oswald

Sometimes it’s not about how you win but how you lose. That was the lesson Coach Dave Belisle taught his Rhode Island baseball team last year when they lost 8-7 in a Little League World Series elimination game. This video clip shows the story of the team and the words the coach used following their devastating loss.

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